Connect with our team of
communication experts.
Meet our highly experienced team of facilitators and coaches. Our team members speak several different languages, including, English, Cantonese, Putonghua, Japanese, German and Welsh.
David Keattch OBE
Chief Executive Officer
🇬🇧 LONDON
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David brings to our clients a wide range of communications experience in a multi-cultural environment.
Over the past twenty years, David has provided advice and coaching at the highest levels to many leading financial and business institutions.
David’s skills as a coach are based upon a military career with the British Army that encompassed a broad range of command appointments, including a 2-year tour as leadership instructor at the Royal Military Academy, Sandhurst.
In 1992 he was the principal author of the Mozambique Peace Plan and was the senior British negotiator at the successful Mozambique Peace talks in Rome. In recognition of this he was awarded the OBE in 1993.
Mark Loasby
Managing Director
🇭🇰 HONG KONG
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Mark specialises in designing and facilitating workshops that directly meet the objectives of those attending his sessions.
Mark has worked with a wide range of clients, including some of the largest financial, legal and business institutions in the region, as well as high technology companies and Government departments. For 14 years he was the in-house communication consultant for JPMorgan in Asia Pacific.
Mark arrived in Hong Kong in 1984 having failed in his attempt to drive from London to Australia to attend the Commonwealth Games in Brisbane (he got as far as Zimbabwe where the car gave up).
Tony Ngo
Senior Partner
🇭🇰 HONG KONG
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Tony has 40 years working experience, including senior positions in various international companies in the APAC region, and with proven track record. Tony possesses a broad range of business exposure in management, marketing, sales, business development, advertising, new brand launches etc. Because of this background, he is highly attuned to the cultural differences between the western world and the eastern way of running businesses.
With a lively, energetic and enthusiastic personality Tony is a natural-born trainer with a strong passion to help others achieve more.
He loves music, reading and all kinds of sports, plays badminton and is a supporter of Manchester United!
Mark Ledwards
Director
🇬🇧 LONDON
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Mark is a communications and leadership coach with 25 years’ sales and management experience in financial institutions and technology companies.
He seeks to empower executives by helping them to develop outstanding and natural communication and leadership skills, whether presenting to large audiences, clients, the media, internal stakeholders or investors.
Mark’s skills as a coach are based on a military career in the British Army. This culminated in his selection to the Royal Armoured Corps’ Instructor Cadre, where he taught and evaluated soldiers, officers and command staff in Armoured Warfare.
Having left the Army, Mark joined Bear Stearns and pursued a career in financial markets.
Naoko MacDonald
Executive Consultant
🇯🇵 TOKYO
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Naoko MacDonald is a Corporate Communication Specialist who works with business clients to develop soft skills critical to company performance. She is an expert in design and in delivering programs that fit specific client needs.
Naoko’s skills in personal and team development were honed in the field, literally. She is an Outward Bound Instructor and Project Adventure Facilitator. She worked as a teacher at international schools in Japan and Hong Kong where she practiced the art of cross-cultural communication.
Naoko pursues adventure opportunities taking personal expeditions far and wide from the Arctic Circle to the Himalayas.
Naoko infuses her training with her high energy and her experiential methodology.
Rebekah James
Executive Consultant
🇭🇰 HONG KONG
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Rebekah is a Hong Kong based ICF Transformative Coach and Freelance Broadcaster. As an ex-BBC Radio and Television Presenter she has married both her passions to become a presentation and confidence coach specialising in media training.
She is a qualified speaker coach for TEDX Hong Kong and is passionate about instilling solid self-confidence in people who are fearful about presenting, speaking in public or exposing themselves to new social circumstances.
Rebekah is a competitive Marathon and Ultra Marathon runner and enjoys coaching people for personal physical endeavours. She has participated in some of the world’s best-known Marathons including New York, London, Berlin and The Great Wall Of China, as well as Oxfam Trailwalker, Moontrekker, Green Power and the Lantau 50.
Richard Charles
Business Writing Consultant
🇭🇰 HONG KONG
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Richard Charles has been a language instructor, teacher-trainer, programme designer and business English consultant in Hong Kong for the past 34 years.
Richard works as a consultant with Connect Communication clients who require support, coaching and training in workplace communication and business English. He assesses staff needs and develops interactive, target-focused courses for specific purposes.
Richard specializes in business writing and he holds an MA in English for the Professions (Distinction) for which his dissertation focused on Plain English in workplace writing in Hong Kong.
Marc Menzel
Trainer & Coach
🇩🇪 MUNICH
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Marc brings to his clients a deep understanding and knowledge of leadership, communication and marketing gained from his career in top management roles in multi-national companies in Europe and Asia Pacific.
He has a wealth of experience in driving business success through people development; coaching and mentoring being fundamental to his leadership and management style.
He strongly believes that people are naturally resourceful and with proper training and coaching they can truly excel.
His passion and values are based on seeing and respecting people the way they are and supporting them to perform at their very best.
Esther Lee
Associate Consultant
🇭🇰 HONG KONG
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Esther is a dynamic and result-oriented HR business partner with over 30 years of experience working closely with senior leadership teams.
She has proven track records in establishing and driving successful HR initiatives in alignment with corporations’ business strategy in the Asia Pacific and Global platform. She is a firm advocate of effective leadership and communication/presentation skills in people development and organization greatness to unleash the human’s potential to help corporation grow, prosper and contribute to the society.
Esther’s clientele covers a wide spectrum of industries such as Goldman Sachs, Prudential, Allergan, Meijer to name a few.
Jeffrey Timmermans, Ph.D.
Media Consultant
🇺🇸 ARIZONA
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Jeffrey Timmermans is the Donald W. Reynolds Chair Professor in Business Journalism at Arizona State University and director of the Reynolds National Center for Business Journalism.
He has more than two decades of experience as a financial journalist and journalism educator, having worked as a reporter in Tokyo for The Wall Street Journal and as a managing editor for Dow Jones Newswires in Hong Kong and Singapore.
He also worked for Bain & Company, leading the global strategy consulting firm’s public-relations efforts in Asia.
He has served as a media consultant and trainer for a number of multinational clients including Moody’s and JPMorganChase.
Janine Lu Watson
Executive Consultant
🇬🇧 EDINBURGH
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Janine brings to her clients over 20 years of experience in law and private equity, holding senior roles as well as board positions. This gives her invaluable insights from all perspectives which she shares with her clients as a communication and presentation skills coach.
She seeks to empower executives and their teams by helping them to develop natural, impactful communication and leadership skills, essential to building trust whilst engaging with stakeholders.
Her coaching approach and experience of the real world enables her to help her clients develop their own authentic, credible and naturally persuasive communication style.
Wilson Li
Executive Consultant
🇭🇰 HONG KONG
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Wilson is a senior executive and team coach with over 25 years of extensive professional background managing businesses and teams in multinational (MNC) corporations and family businesses.
Wilson combines his passion for talent development with customer and commercial centricity to help executives deliver personal and professional goals.
Wilson initially adopted coaching and mentoring approaches first as a line manager, mentoring young leaders within MNC environments and now Wilson typically coach’s “managers” striving to become “leaders”.
Wilson is often described as a great listener but he also actively pushes coachees to explore their blind spots for growth opportunities.
Dr. Rose Lam DBA
Executive Consultant
🇭🇰 HONG KONG
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Dr. Rose Lam is a sought-after lecturer and trainer specializing in service, corporate administration, management and marketing. Rose has over 20 years of experience working in the Asia-Pacific region with various private businesses, Chinese-French joint ventures and listed companies.
Prior to be a lecturer and training consultant in education, Rose had been the Associate Director of Administration and Trade Servicing for China and SE Asia of a Non-profit US trade association which is funded by USDA.
She was an executive secretary by training and she assisted top management to oversee day-to-day operation in the fields of banking, oil and gas, construction and industrial investment.
Angela Cheung
Executive Consultant
🇭🇰 HONG KONG
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Angela Cheung is a sought-after video consultant and corporate trainer. With an impressive background heading up creative teams at Disney, Fremantle, and MTV, Angela is known for helping professionals turn their work challenges from scary to simple.
Angela has worked with some of the world’s biggest brands, including roles as Regional Director of Production at Walt Disney Television Asia Pacific, Head of Production for Fremantle Asia, and Senior Producer at MTV. Her achievements include multiple awards for her TV work, and being named one of Hong Kong's 50 Influencers at the Hong Kong Living's Influencer Awards 2020.
Angela offers workshops in presenting, executive presence and influence, video creation, leading creative teams and creative productivity. She recently helped a bluechip insurance company build their in-house video capabilities at scale so they can amplify their brand message.
Her training sessions are always described as practical, tactical…and fun!
Tina Villareal
Media Consultant
🇭🇰 HONG KONG
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Tina represents the new generation of local journalists – born and brought up in the SAR, very aware of both national and international media perspectives, full of energy and not afraid to ask challenging questions.
Tina joined the faculty of the Department of Journalism at the University of Hong Kong in 2019. She currently teaches editing and writing skills, focusing on hard news reporting as well as features. She has also been involved in producing video documentaries.
As a third-generation journalist – her grandfather and aunt were copy editors for both The Standard and the SCMP - Tina was an editor and reporter at The Standard.
Dr. Narendra Kumar
Associate
🇸🇬 SINGAPORE
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Dr Kumar, who obtained his PhD from University College London, is an internationally acclaimed medical education professional with over 25 years of experience.
His expertise includes research on clinical teaching, curriculum design, assessment methods, critical thinking, faculty development, coaching, mentoring, communication skills and learning technologies such as gaming and metaverse.
His commitment towards reforms and innovation in medical education has brought a new approach to clinical teaching and learning.
Katie O’Hara
Executive Consultant
🇬🇧 LONDON
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Katie is an Accredited Executive Coach and works with C suite, Senior Leaders, Middle Managers and Executive teams. In the last 18 years this has predominantly been in the Asia Pacific region.
She has held key internal management roles in both Human Resources and Training over the years. Most of her corporate work has been in the finance and law sectors.
Her clients have been from a wide range of industries such as finance, legal, tourism, insurance and retail.
Katie creates immediate comfortable environments in which individuals and teams can explore and reflect upon their true leadership impact, and look at ways to make changes leading to their own success.
Patrick Eng
Executive Consultant
🇬🇧 LONDON
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After a successful career in executive recruitment he took his coaching and mentoring skills into communications, developing web, digital and executive communications campaigns for Asia Pacific clients.
Patrick trains presentation and persuasion skills for each of his clients to articulate their corporate objectives with clarity, impact and relevance. He is a keynote presentation writer, editor and private coach to C.E.O.s, Chair people and Board Directors.
Patrick is married with two children, has lived in Hong Kong for over 20 years, works pro bono for non-profits and NGOs to train their fundraising campaign staff, volunteers as a youth rugby referee, and is an accidental amateur chef.
Miho Kuno
Executive Coach
🇭🇰 HONG KONG
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Miho Kuno is an independent professional coach and corporate facilitator. She provides one-on-one and group coaching services supporting professionals to develop their leadership and personal excellence skills. As well as facilitating corporate training and workshops, she also writes a column about coaching for a Hong Kong-based magazine.
Miho’s other work experience includes more than ten years working for a Hong Kong-based global airline as a flight purser managing cabin crew teams and a two-year spell providing inter-personal skills and practical service delivery training to more than 200 staff for a start-up airline also based in the city.
Sau Ching Wong
Media Consultant
🇭🇰 HONG KONG
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Ching is a corporate communicator with more than 25 years’ experience as an in-house media relations strategist, media trainer, and consultant.
With extensive hands-on knowledge of communications and media relations, Ching’s background in journalism as a correspondent for Asia Week (in South Korea and Vietnam) and as presenter at Radio Television Hong Kong, led her to work as a communications expert in blue chip listed companies in Hong Kong.
Ching’s past media training clients include Standard Chartered Bank, KMPG, Towngas, as well as various Hong Kong Government departments.
Ching holds a Master of Business Administration degree from the University of Iowa in the US.
Annie Zeng
Senior Manager
🇭🇰 HONG KONG
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Annie has more than 30 years of experience in administration, accounting and client management.
She has been working with Connect since 2006. During this time, she has built up strong client relationships. Whenever clients have training queries, she is the one to approach to for advice. And she is the queen of training logistics.
Fluent in Cantonese, Mandarin and English, Annie’s language skills, friendly, trustworthy personality makes her popular with the clients.
Her nickname is “Information Centre” by her colleagues.
In her spare time, Annie enjoys photography.
Hilda Alangui
Office Manager & Accounts Manager,
HK and London offices
🇭🇰 HONG KONG - LONDON
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In her 20 years with Connect, she covered Client Relations and Office Management, overseeing office procedures and operations in administration, accounts and HR in both the Hong Kong and London offices.
She enjoys working with Connect’s multicultural team. The diverse backgrounds and places of origin offer a mix of skills, perspectives and ideas.
As they say, 'cultural differences is a bridge to relationships rather than a barrier'.
In her spare time, she is a keen antique bead collector!
